Scheduling & Cancellation Policies as of 2025

READ BEFORE BOOKING A NON-REFUNDABLE deposit is required to book an appointment with Platinum Beauty by Ashley-A $100.00 deposit is required for all new permanent makeup appointments, $50 deposit for permanent makeup touch ups, and $25-$50 deposits for all tattoos.-Your deposit goes towards your overall appointment costs. 

Your balance will not be due until the day of your appointment, and you may pay with a different payment method at that time. ​For permanent makeup/paramedical tattooing and tattooing, we have a 3 day cancellation policy.- If you have to cancel before the 3 days for permanent makeup/tattoo, you will not be charged a $100 cancellation fee, but may be asked to put down another deposit.  These deposits go towards you treatment balance. ​Should you have to cancel any PERMANENT MAKEUP/TATTOO TREATMENT (S) within 3 days from your appointment date, you will be charged a $100 reschedule fee and this does NOT go towards your treatment costs.

A new deposit will be required when re-booking. -If a consultation was done previously, your consultation price will be applied to your treatment balance, but does not count towards your deposit.  Should you opt to not do treatment, these costs are non-refundable.​-For any cancellations the day of your treatment or no shows, the full treatment costs will be charged and will not be transferable to a new treatment. 

Refunds​

There are absolutely no refunds for any completed treatments. ​Should a treatment be prepaid for and not rendered, a refund may be given up to 90 days post payment date, minus a $75 processing fee.  There are no refunds after 90 days, however, the treatment paid for may be rescheduled.

A Return and Refund policy usually consists of:

Terms of return (i.e. number of days) State of return (e.g. unworn) Reason for return (e.g. damaged or wrong product)Process for return (i.e. how to initiate a return, how to contact customer service) Process of refund (i.e. terms of refund, duration, payment details) Contact details [email protected], (480) 670-2991.